Privacy Policy

Effective Date: 08/7/25
American Comfort Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, website, or communicate with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and payment information.

  • Service Information: Details about your HVAC equipment, service history, and property information.

  • Website & Digital Data: IP address, browser type, device type, and any forms or messages you submit online.

2. How We Use Your Information

We use your information to:

  • Schedule and provide HVAC services.

  • Send invoices, service reminders, and important updates.

  • Respond to questions and requests.

  • Improve our services and website.

  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information.
We may share it only with:

  • Service providers who help us operate our business (e.g., payment processors, scheduling software).

  • Legal authorities if required by law or to protect our rights.

  • Business partners when needed to complete your service (e.g., equipment suppliers).

4. Data Security

We use reasonable physical, electronic, and administrative safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

You may:

  • Request access to the personal information we hold about you.

  • Ask us to update or correct your information.

  • Opt out of marketing messages by clicking “unsubscribe” or replying “STOP” to texts.

6. Cookies & Tracking

Our website may use cookies to improve your browsing experience and analyze traffic. You can disable cookies in your browser settings, but some site features may not work properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date” above.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at:

American Comfort Group
nathanwilliams@americancomfortgroup.com
(757)-427-4337